Increase procurement efficiency with eCatalogue services

Arnold Laver Timber World processes 500,000 purchase orders each year from 28,000 customers. Like most suppliers in the construction sector, Arnold Laver needs to reduce the proportion of poor quality purchase orders (PO’s) it receives as well as being able to meet ‘Next Day’ and ‘Just in Time’ delivery requirements. Poor quality or inaccurate PO’s introduce a real risk that Arnold Laver might deliver the wrong products or materials. When this happens, the contract will be frustrated with potentially costly production delays while the mistakes are corrected, and in the meantime, the Arnold Laver’s cost base increases through additional transport costs and delayed income as well as their customer focus credibility suffering. Being able to meet increasingly demanding delivery requirements further challenges conventional paper-based PO to delivery fulfillment processes.

Arnold Laver have put an efficient eTrading strategy in place to deliver all or part of their product catalogue content in eCatalogue format. The eCatalogue content is sent to the COINS-eCatalogue service centre where it is loaded into a COINS compliant web catalogue for each of the buying organisations, and is made available on a 24/7 basis.  Arnold Laver receive the ePO’s and sends out eAdvance Shipping Notices (eASN’s) prior to delivery and eInvoices once the POD is processed.