|
COINS is committed to providing the highest quality client support for its current products. We care about our clients and endeavor to put resources behind the most recent product versions to continually improve and enhance the strength of your COINS software. Our wealth of experience in both software and the construction industry is reflected in the support we provide to our client base, which includes some of the biggest contractors and house builders in the UK and Ireland. We believe that partnership and support go hand in hand and we are always building on relationships with our clients. We manage high levels of support calls to a commendable degree and feedback from our clients has always been positive. Call turnaround is impressive and the majority of raised incidents are resolved within the associated service level agreement. "Can't fault the service we are getting at the moment, well done and keep it up!" Lyn Mazingham, Simons Group. "Very prompt response, thank you!" Phil Gilbey, Geoffery Osborne Ltd. |