COINS Australia Further Expands Support Services to Clients
Construction Industry Solutions (COINS) Australia is pleased to announce the recent hire of Sakshi Butola who joins the team as a Technical Support Analyst.
Carla Wall, COINS Australia Managing Director, said this new role allows COINS to expand support and managed services offerings to current and future customers.
“Our focus in 2017 was the development and growth of our local team to focus on our level of customer service,” Ms Wall said. “Bringing Sakshi into the team, with her experience building relationships based on trust, both with customers and within the team, makes her a great fit for our team.”
Sakshi’s previous work with large IT companies such as IBM and HCL has taught her how to work effectively in an environment based on transparent communication and collaborative information sharing.
“My approach to working with customers is to create real value for them through communication, collaboration and innovation,” Sakshi said.
“I really enjoy the fast pace of technology projects and with experience across more than 60 applications I look forward to applying my problem solving skills to support COINS customers.”
As a local leader of construction software, COINS Australia has seen continual growth in 2017 with the local team increasing by 50 percent across the year.
COINS globally supports more than 62,000 users in 21 countries with offices in Australia, the United Kingdom, the United States and the United Arab Emirates.
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