Careers

As the Application Support Analyst, you will be responsible for delivering a high quality and responsive support service to COINS customers for all products and applications. You will utilise your strong customer service and communication skills and will take entire ownership of support calls through to problem resolution while working closely with internal stakeholders to ensure satisfactory solutions are provided to all customers. About the role… Exciting 6-month Brisbane based role with the possibility of extension or permanency Play a vital part in the continued success and growth of a global organisation with regional autonomy Opportunity to utilise accounts or construction background and passion for IT in a client facing role COINS Australia is experiencing strong growth, and having recently secured one of the largest civil contracting implementations available in the Australian market, we are looking to add to our Application Support team in Brisbane. This opportunity is perfect for someone with a finance and/or construction background who is interested in transitioning to a more IT based/driven role. You will… Conduct initial investigations and diagnosis through to fault resolution. Utilise knowledge and judgment to quickly and efficiently resolve issues or reallocate related software faults to other technical and development departments where required. Provide ongoing client contact throughout life cycle of logged software issues providing regular customer updates. Provide precise and effective advice and guidance to end users requiring configuration and software usage tuition at the same time as working through bug related fault replication. About you… The successful applicant will have either an accounts and/or construction background and will have proven problem solving and interrogation skills for business systems. You will thrive on working in a fast paced environment in an organisation that values innovation and a positive ‘can do’ attitude, focused on customer service and exceeding customer expectations. You will also have… Good written and verbal communication skills with focused attention to detail Professional customer service delivery skills and professional telephone manner Sound time management and organisational skills with ability to make key business decisions Expert analytical and technical skills in the system accounts area with the ability to prioritise issues logically Business logic with an inquisitive mind for resolving complex system related faults A relevant tertiary qualification or certification in accounting, construction or IT would be advantageous. Experience of other accounting and business applications tools is highly regarded. If you are looking for an exciting role where you can utilise your accounting and/or construction experience in a role that aligns with your interest in IT and software applications, we encourage you to apply.

COINS Australia is experiencing strong growth, and having recently secured one of the largest civil contracting implementations available in the Australian market, we are looking to add to our Consulting team with this new role available in Brisbane. As the Commercial Consultant in Brisbane, you will be reporting directly to the Delivery Manager and will be responsible for guiding new and existing clients in the set-up, implementation and support of COINS commercial modules. You will also… Guide C-suite and other client representatives through software implementations focusing on the unique business challenges of each client Ensure implementations are on time, within budget, address customer business requirements. Contribute to achieving COINS Australia business goals Provide on-site coordination and implementation services necessary to successfully install COINS ERP software modules Provide hands-on application consulting across a variety of COINS platforms Support existing clients to evaluate opportunities for business process improvement as new software releases are announced to the market. About you… The successful applicant will be a highly experienced application consultant with relevant industry knowledge and expertise. You will thrive on working in a fast paced environment in an organisation that values innovation and a positive ‘can do’ attitude, focused on customer service and exceeding customer expectations. You will enjoy being a part of a small, high performing team who are able to see the direct impact their contributions make to the continued success and growth of the organisation within the Australian market. You will also have… Technical and professional knowledge relating to commercial application and business consulting in the construction, property or engineering environment Extensive experience as an application consultant, business analyst or in a business consulting role Demonstrated software implementation experience Previous ERP systems experience as a user or within a software solution provider (previous experience using COINS is highly desirable) Strong customer service focus with exceptional written and verbal communication skills Project management experience is desirable A relevant tertiary qualification or project management certification is highly regarded. COINS Australia is a growing function within the organisation seeking highly experienced, passionate, high energy, enthusiastic and innovative thinkers to join their high performing team. If you are looking for an exciting role where you can utilise your consulting and/or software experience to play a key role in the continued growth and success of the organisation, we encourage you to apply.

COINS CLOUD FRAMEWORK DEVELOPER We are looking for a software developer to become a fundamental member of a small team developing an exciting new cloud based software framework. You will be required to create features from scratch, maintain existing code and provide support to the application configuration team. In this role, you should be able to write functional code with a sharp eye for spotting defects. You should be a team player and an excellent communicator. If you have the relevant experience and are keen to take on technical challenges, we would like to meet you. POSITION LOCATION COINS UK/Bristol ESSENTIAL DUTIES AND RESPONSIBILITIES Design, build, and maintain efficient, reusable, and reliable code Work alongside the UI, DB and QA teams in an Agile/Scrum environment Improve and update existing features Work with product managers to complete user requirements Working in conjunction with the front-end design and development teams to maintain consistency across applications Share knowledge through code review and knowledge-sharing presentations EXPERIENCE & QUALIFICATIONS Skills required: Degree or four years related experience and/or equivalent combination of education and experience Strong experience of .NET Frameworks and C# development or other OOP Language Good knowledge of ASP.NET, JavaScript, HTML5 and CSS3 Experience of Database design Capability to understand complex business and technical scenarios Strong communication skills and ability to work with teams on and offshore Experience of MS SQL Server Experience with Large/Enterprise scale solutions Must be organized and have time management skills Must be a self-starter and have the ability to work independently in a fast-paced environment and handle multiple tasks with changing priorities Desirable Skills: Experience of Microsoft Azure Experience with Visual Studio Experience developing Cloud based software Knowledge of SCRUM/Kanban/Agile development methodologies

Construction Industry Solutions (COINS) has been providing business software and services to the construction, engineering, home building and service sectors for more than 30 years. Our global team has accumulated over 4,000 man-years of unrivaled, incremental industry knowledge that we put at the service of our clients. Job Role We are a values led organization and looking for like-minded people who can add value to our team. The position we are looking to fill is for a Marketing Communications Specialist. This role will be responsible for planning and implementing COINS marketing communication strategy in the USA in order to build the company brand and generate sales opportunities. Responsibilities • Responsible for meeting with business leader to determine marketing needs and execute custom marketing campaigns to meet those needs. • Manage the financial aspects of marketing campaign including creating the budget and on-going management of budget. • Executes social media strategy utilizing competitive research, platform capabilities, benchmarking, messaging and audience identification. • Manage marketing deliverables through development and approvals in a timely manner. • Executes marketing programs which present a consistent COINS brand and experience across multiple channels – web, direct mail, email, events, social, sales. • Creates compelling and audience-relevant copy and content communicating brand and product value, and engaging audiences to act within multiple media. • Regularly reports performance metrics and makes recommendations to business partners and management. • Work with partners and vendors to manage and deliver on all assets listed in contractual agreements. • Collaborate and build strong relationships within cross-functional teams to drive execution of effective lead generating campaigns. • Demonstrates excellence in marketing communications, product marketing knowledge, and modern marketing principles. • Continuously strives to improve and implement Marketing processes to increase efficiencies for department and business. • Follows policies and procedures; completes tasks correctly and on time; supports the company’s goals and values. • Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action. Qualifications Bachelor’s Degree required plus 3-4 years of related marketing business experience. 1-2 years of digital and social marketing experience. Experience with content management systems, Google Analytics, Marketing Automation Tools (Eloqua) and CRM (Seibel, salesforce.com, Oracle) tools and practices a plus. Experience of working in a software environment and managing a corporate website is desirable but not essential. Experience with social platforms (e.g. LinkedIn, twitter, Facebook) Benefits If you were to join us, you would soon discover that we partner with customers for the long-term, and excel at building strong, enduring relationships, including those with our employees. Employees receive the benefits below and much, much more: 4 Weeks of Paid Time Off Medical, Dental & Vision Insurance 4% 401(k) Company Match Life, Short & Long Term Disability Insurance 8 Paid Holidays Charitable Local/Global Community Projects Tuition Reimbursement Flexible Work Environment

The Infrastructure Technical Specialist is a member of our COINS Autodesk team based out of Irving, Texas. This opportunity is focused on delivering professional services, consulting, training services, technical support, and technical sales assistance to our customers. The COINS Infrastructure Technical Specialist is primarily related to Autodesk Infrastructure Solutions applications in the civil engineering and construction sectors. Job Role Work with customers to help define their needs and qualify solutions to address them. Assist clients in the adoption of new technology through classroom instruction, mentoring, follow-up technical support and related activities. Provide software and industry related technical presentations at seminars, workshops, and client sites. Create new training material – including interpreting customer requirements, producing the agenda, and creating content and datasets. Attend pre-sales meetings (both in person and remotely over the phone) with COINS sales team members to help promote and explain Autodesk products and workflows. Create white papers and record technical presentations to support COINS sales and implementation efforts. Continually develop and expand your technical skills and software knowledge to stay ahead of our customers current requirements. Qualifications Proficiency with Autodesk Civil 3D, BIM 360, AutoCAD, and Navisworks, as well as Microsoft Word, Excel, and PowerPoint experience. Other Autodesk solutions are a plus – such as InfraWorks 360, Vehicle Tracking, Recap Pro and 3ds Max Design. Knowledge of Infrastructure workflows and industry standards as they pertain to the civil engineering and construction industries. A four-year Bachelor's degree desired, concentrating on civil engineering and construction practices. 3-5 years of industry related experience in technical training or professional practice in a civil engineering and construction environment. An equivalent combination of education and experience will also be considered. Both speaking and writing abilities are essential in this role – presenting products in their best light, and teaching complex technical workflows. Ability to analyze and interpret user requirements. Ability to respond effectively to customer inquiries and problems. Strong organizational, problem solving and time management skills. Benefits If you were to join us, you would soon discover that we partner with our customers for the long-term, and excel at building strong, enduring relationships, including those with our employees. Members of our team enjoy a flexible work environment, competitive pay and a wealth of employee benefits that include medical, dental vision coverage, a 401(K) plan, short and long-term disability insurance, and much more.

The BIM Technical Specialist is a member of our COINS Autodesk team based out of Irving, Texas. This opportunity is focused on delivering professional services, consulting, training services, technical support, and technical sales assistance to our customers. As a BIM Technical Specialist, the role is primarily related to Autodesk Building Solutions applications in the architecture, MEP, and structural engineering sectors. RESPONSIBILITIES Work with customers to help define their needs and qualify solutions to address them. Assist clients in the adoption of new technology through classroom instruction, mentoring, follow-up technical support and related activities. Provide software and industry related technical presentations at seminars, workshops, and client sites. Create new training material – including interpreting customer requirements, producing the agenda, and creating content and datasets. Attend pre-sales meetings (both in person and remotely over the phone) with COINS sales team members to help promote and explain Autodesk products and workflows. Create white papers and record technical presentations to support COINS sales and implementation efforts. Continually develop and expand your technical skills and software knowledge to stay ahead of our customers current requirements. REQUIREMENTS Proficiency with Autodesk Revit (Architecture and MEP), BIM 360, AutoCAD, and Navisworks, as well as Microsoft Word, Excel, and PowerPoint experience. Other Autodesk solutions are a plus – such as AutoCAD Architecture, AutoCAD MEP, and 3ds Max Design. Knowledge of BIM workflows and industry standards as they pertain to the architectural, engineering and construction industries. A four-year Bachelor's degree desired, concentrating on architectural, engineering and/or construction 3-5 years of industry related experience in technical training or professional practice in an architectural, engineering and/or construction An equivalent combination of education and experience will also be considered. Both speaking and writing abilities are essential in this role – presenting products in their best light, and teaching complex technical workflows. Ability to analyze and interpret user requirements. Ability to respond effectively to customer inquiries and problems. Strong organizational, problem solving and time management skills. BENEFITS If you were to join us, you would soon discover that we partner with our customers for the long-term, and excel at building strong, enduring relationships, including those with our employees. Members of our team enjoy a flexible work environment, competitive pay and a wealth of employee benefits that include medical, dental vision coverage, a 401(K) plan, short and long-term disability insurance, and much more.

We seek to fill our full-time Support Analyst position. This is a great opportunity to learn COINS software and answer client questions relating to construction accounting and technical aspects of the application. Our Support Analysts develop hands-on technical troubleshooting and support across a variety of platforms for a broad customer client base. The main role is to solve complex business and technical problems while mapping paths for the client solutions. Responsibilities: Research, troubleshoot and respond to client questions relating to all aspects of our software applications. Accurately document research and actions in a timely manner. Perform QA testing and provide feedback on various applications. Preferred Qualifications: Bachelor's degree in Accounting, Finance, Business Management/Economics, Information Technology, Marketing Management or equivalent education and experience. Customer service background with at least 2 to 5 years of experience. Experience with troubleshooting, diagnosis, and resolution of complex issues. Ability to multi-task and prioritize both routine and assigned responsibilities. Accomplished interpersonal skills including verbal and written communication. Excellent professional, business and technical judgment. Ability to apply an analytical approach to troubleshooting/problem-solving. Proficient computer skills (Windows XP/Windows 7 or higher, MS Office, Internet applications). Support Positions Available (Candidate background is preferred in one of these areas): Payroll/Human Resources Support - 2 to 5 years Payroll/HR experience with integrated accounting packages a plus. Financial/Cost Accounting Support - 1 to 3 years accounting experience preferred. Benefits: If you were to join us, you would soon discover that we partner with customers for the long-term, and excel at building strong, enduring relationships, including those with our employees. Employees receive: 4 Weeks of Paid Time Off Medical, Dental & Vision Insurance 4% 401(k) Company Match Life, Short & Long Term Disability Insurance 8 Paid Holidays Charitable Local/Global Community Projects Tuition Reimbursement Flexible Work Environment And much, much more.

The primary responsibility for our motivated Programmer/Analyst is to assist our Business Analysts and Applications/Technical Consultants in configuring installations, training client staff and developing reports for data migrations. The successful candidate will create code and modify workflows in both CIM and the COINS OA platforms. This role will also develop, test, implement, monitor and document software programs. Responsibilities: Produce initial estimates for high-level requirements. Write functional specifications based on business requirements documents. Provide accurate estimates for software changes based upon functional specifications. Take responsibility for the quality of code, documentation and communication being produced by developers within the module(s) and/or product areas(s) specialized in. Develop solutions to complex requirements or problems. Provide product consultancy to the rest of the COINS business and to external clients where required. Resolve or assist in resolution of support issues raised in area of product and escalated by the Development Support Manager or Development Support Coordinator. Assist the Regional Development Manager in identifying the most appropriate resources to assign tasks to. Report progress made on project development tasks to the Regional Development Manager. Escalate issues to the Regional Development Manager as required. Resolve system testing and regression testing defects in a timely manner. Participate in development improvement initiatives as required and perform project owner/manager role on specific initiatives as directed by the Regional Development Manager. Participate in performance management and coaching of development resources and assist in creating Personal Development Plans. Follow the appropriate COINS development processes and best practices throughout the product/project lifecycle. Ensure COINS company-wide processes are followed (e.g. Timesheets/In-Out etc). Produce development requests in areas of product. Project manage smaller development projects. Preferred Qualifications: Progress 4GL experience iOS, Android, and Mobile Technology Programming: 5 years Bachelor's Degree in Computer Programming or related field Benefits If you were to join us, you would soon discover that we partner with customers for the long-term, and excel at building strong, enduring relationships, including those with our employees. Employees receive: 4 Weeks of Paid Time Off Medical, Dental & Vision Insurance 4% 401(k) Company Match Life, Short & Long Term Disability Insurance 8 Paid Holidays Charitable Local/Global Community Projects Tuition Reimbursement Flexible Work Environment And much, much more

Job Summary The BI Analyst works with our application consultants to create, code and modify workflows in both CIM and the COINS OA platform. This role will also develop, test, implement, monitor and document software programs. Responsibilities Include 1. Write and modify COINS reports, generate programs and print programs. 2. Create Report Only (RO) fields as needed by other Consultants. 3. Create offline forecasting spreadsheets (COINS OA, CVR). 4. Aid BI Consultants with queries, calculations and reports. 5. Work with application consultants to create and modify COINS OA and CIM workflows. 6. Assist project managers with proposals - including format, content and financials. Qualifications and Skills Position Requirements Bachelor's degree in Information Technology, Finance, Business Management/Economics or equivalent education and experience. Programming or related background with at least 2 to 5 years’ experience. Experience with troubleshooting, diagnosis, and resolution of complex issues. Ability to multi-task and prioritize both routine and assigned responsibilities. Accomplished interpersonal skills including verbal and written communication. Excellent professional, business and technical judgment. Ability to apply an analytical approach to troubleshooting/problem-solving. Proficient computer skills (Windows 7 or higher, MS Office, Internet applications. Benefits COINS is a market-leading, construction-industry software solutions company providing innovative ERP business software and savvy solutions for top construction and service businesses around the world. We're a global company with a strong presence in the US, UK, Ireland, Australia, and Asia. If you were to join us, you would soon discover that we partner with our customers for the long-term, and excel at building strong, enduring relationships, including those with our employees. Members of our team enjoy a flexible work environment, competitive pay and a wealth of employee benefits that include generous PTO, medical, dental, vision coverage, 401(K) plan, short & long-term disability insurance and much more.

We seek to fill the highly rewarding career opportunity of Consultant . Construction Industry Solutions (COINS) is a market-leading software solutions company providing innovative ERP business software to the construction industry. As a global company with 50,000 users and more than 30 years of experience, COINS drives a strong presence in the USA, UK, Ireland, Australia, and Asia. Our solutions have been successful in improving cash-flow management and employee performance, building profitable customer relationships, and increasing efficiency. Our Consultants are full-time employees, located at our Latham, NY headquarters and/or working remotely from home anywhere in the US. Our Consultants guide construction industry clients in the set-up and use of COINS modules with new implementations. This includes an active role in gap analysis, staff training and business consulting for assigned clients. Also key is guiding existing clients evaluate areas for improvement with internal business process as it relates to the constantly-evolving software. Primary Responsibilities include: Guiding C-suite and other client representatives through software implementations focusing on the unique business challenges of each client. Provide on-site coordination and implementation services necessary to install COINS ERP software modules. Aid our sales organization in championing COINS-customized solutions to meet client business & technology needs. Provide hands-on technical consulting across a variety of COINS platforms. Position Requirements: Excellent interpersonal and analytic skills are crucial. Great attention to detail is a must. A strong financial aptitude, business and technical judgment, negotiation skills and problem solving ability are needed. A Bachelor’s degree in Accounting, Finance, Business Management, Information Technology, or Marketing Management (or equivalent experience) is expected. The ability to accomodate significant travel to client sites is required. Prior software support/software implementation experience is a plus. An understanding of ERP software and computer programming is also preferred. Once hired, our Consultants focus their consultative services in one or more of these areas: Financials, General Ledger and Job Status software modules; Mobile Technology, Construction and Service Management software modules; Payroll and Human Resources (HRIS) software modules. COINS is a market-leading, construction-industry software solutions company providing innovative ERP business software and savvy solutions for top construction and service businesses around the world. We're a global company with a strong presence in the US, UK, Ireland, Australia, and Asia. If you were to join us, you would soon discover that we partner with our customers for the long-term, and excel at building strong, enduring relationships, including those with our employees. Members of our team enjoy a flexible work environment, competitive pay and a wealth of employee benefits that include generous PTO, medical, dental, vision coverage, 401(K) plan, short & long-term disability insurance and much more.

Construction Industry Solutions (COINS) has been providing business software and services to the construction, engineering, home building and service sectors for more than 30 years. Our global team has accumulated over 4,000 man-years of unrivaled, incremental industry knowledge that we put at the service of our clients. The Technical Services Analyst responsibilities include support help desk call handling, issue identification, logging and tracking, resolution, and escalation, as appropriate, to the Technical Services Director. Position tasks also include: end user support, license maintenance, and installation of hardware and software solutions, performing upgrades and configuring software applications. Job Role • Assist with database administration, application deployment, operating system and hardware maintenance related to technical services. • Field and resolve help desk calls from clients and staff. Perform issue handling, identification and resolution with assistance as needed to ensure quality service. • Setup and stage new PCs and laptops for staff as requested using standard corporate images and processes. • Participate in internal server maintenance tasks. • Participate in the installation, configuration and on-going support of the organization’s local area network (LAN), wide area network (WAN), telephone system and associated network peripherals as directed. • Assign users and computers to proper groups in Active Directory. • Perform timely workstation hardware and software upgrades as required. • Serve as a point of contact for communicating issues or representing the Technical Services Department service. • Provide technical assistance and support to requests received related to COINS software, computer systems, and hardware. • Maintain and clean computer equipment. • Monitor tasks assigned to company issued and process first-in first-out based on priority. • Utilize and maintain the project/issue tracking methods. • Maintain inventory of all equipment, software and software licenses. • Report issues to manager for escalation. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. • Thorough PC operating and workstation system knowledge. • Thorough PC printer, server & password administration knowledge. • General WAN, file server & file server maintenance knowledge. • General PC software products, file conversions & usage knowledge. • General data communication and voice/phone system knowledge. Benefits If you were to join us, you would soon discover that we partner with customers for the long-term, and excel at building strong, enduring relationships, including those with our employees. Employees receive the benefits below and much, much more: 4 Weeks of Paid Time Off Medical, Dental & Vision Insurance 4% 401(k) Company Match Life, Short & Long Term Disability Insurance 8 Paid Holidays Charitable Local/Global Community Projects Tuition Reimbursement Flexible Work Environment

The main role of the Group Product Marketing team is to be responsible for crafting messaging and positioning that explains and conveys the value of our solutions to clients and prospects. ESSENTIAL DUTIES AND RESPONSIBILITIES Overall ability to multi-task and effectively project-manage own work. Develop product positioning and messaging to convey value and differentiates our products in the market. Undertake regular product level analysis to identify issues & opportunities in communication of product value. Develop a deep understanding of customer needs and wants by product group and type. Sales Communicate the value proposition of the products to the sales team and develop the sales tools that support the selling process of our products. Ensure sales have sufficient product information and materials to accurately promote the product. Product/Release Launch Help plan the launch of new products and releases and develop material to support the communication and dissemination of these. Develop printed, online and multimedia material to convey product communications. Assist in development of direct promotional product campaigns for trade shows, publications & social media. Continuously review product marketing content to enhance and update according to latest standards. Prepare, review and distribute reports, commentary, analysis and other performance data on competitors and their products. QUALIFICATIONS Attention to detail and an eye for quality, along with the ability to grasp and translate technical capabilities into value is crucial. Understanding product value and the ability to convey it in all messaging and materials is crucial as it is a crucial part of our strategy, gives us a competitive advantage and gives our clients a better and deeper understanding of our solutions. A passion for the written word and ability to create unique and engaging copy and content that is consistent with brand, tone of voice and style. TECHNICAL SKILLS Proficiency is required with Adobe Photoshop, Adobe Illustrator, Adobe InDesign Microsoft Excel, Microsoft Word, Microsoft PowerPoint Design, Basic Video Editing, Multi-Media Presentations, exposure to basic web development (HTML/CSS/JS), online marketing tools such as Survey Monkey, Mail Chimp, Content Calendr and other similar tools. TRAVEL Travel to COINS locations within the UK and international travel for meetings, tradeshows, events, product launches as necessary. Job Type: Full-time Job Location: Slough, Berkshire Required education: Bachelor's Required experience: Copywriting: 1 year

We are looking for a professional PHP developer who writes code to be proud of and can hit the ground running. We need you to write elegant, efficient PHP to a high standard, in a timely and scalable way that improves the code-base of our products in meaningful ways. You will be a part of a small, creative team that is responsible for all aspects of our software development from the initial specification, through to developing, testing and on-going product support and maintenance. Responsibilities As required and directed you will: Write “clean”, efficient and well commented code Produce detailed product specifications for new products or extensions to our portfolio of cloud applications Produce “mock up” application forms Troubleshoot, test and maintain the core product software and databases responding to client and internal quality reports Contribute in all phases of the development lifecycle You will find opportunity to: Participate in COINS Foundation events Continue your own professional development Research new tools and techniques to improve our working practices or code base Essential Requirements You will have: 2 years of software development experience in object oriented PHP Demonstrable knowledge of development technologies including Subversion source code control, and a professional IDE such as Eclipse or NetBeans Demonstrable knowledge of web technologies including HTML, CSS, Javascript, AJAX etc Understanding of open source projects like JQuery, Bootstrap, etc. Good knowledge of relational databases and SQL Knowledge of developing web services including SOAP clients Bachelor’s degree in Computer Science, Engineering or a related technical subject Desirable Requirements You might have: Knowledge of the UK Construction Industry and its business practices Demonstrable knowledge of Linux command line utility programs such as grep Knowledge of common internet protocols, TCP/IP, HTTP including configuring Apache Experience in developing database applications using MySQL, Maria DB or Progress RDMS Demonstrable knowledge of XML and XSLT and their use English as first language with GCSE English grade C or above (or equivalent), or English as an additional language certified to CEFR Level B2 Master’s degree in Computer Science, Engineering or a related technical subject.

We seek to recruit a full-time Project Manager. The main role of a Project Manager is to manage COINS implementation projects for clients as assigned. The Project Manager is responsible for day to day management of a single/several COINS projects, applying knowledge, agreed techniques, tools and controls in order to manage the project. For large programmes, the Project Manager will be responsible for one or more project streams. The Project Manager works with the client team to deliver the business products with acceptable quality, within agreed time and cost tolerances and according to contract. This involves all aspects of the delivery from specification to implementation through the coordination of assigned resources. The Project Manager is tasked with ensuring needs are met regarding client expectation/satisfaction, contract scope and project profitability. The Project Manager is expected to achieve a high level of client satisfaction. Responsibilities: Establish detailed scope of the project during project initiation and agree/sign off scope with client. Be responsible for all project communication. Provide regular status updates to all stakeholders. Highlight progress/risks/issues. Maintain the current project plan. Provide or work with the client to manage project planning, resource scheduling and issues management Manage client variations and changes to project scope of any of the following: (deliverables, time, quality, costs, resources) and ensure that change controls/authorisation and project governance procedures are adhered to. (Includes software development). Where software development is required, work with the client and COINS development PMO to ensure that requirements are recorded, documented, agreed, accepted, delivered as per agreed schedule, installed, tested, signed off and billed. Work with the client to record, control, action, resolve or mitigate project issues. Work with the client to record and mitigate project risks. Work with the client to ensure that Quality Criteria are recorded, measured, tested and signed off. Be responsible for closing a project, ensuring handover to Support Team and project signoff by client. Provide COINS ‘pre-sale/pre-project’ demonstration resources as required for potential clients. Manage project billing (via COINS professional billing process for services). Billing includes the recharging of project expenses where covered by the project contract. Manage monthly tracking and forecasting of project status and progress. Update COINS’ UK Delivery Director with project day’s analysis, forward monthly and quarter service days forecast, debt analysis and remaining budget days. Preferred Qualifications: Prior project management experience. PRINCE2 qualification Previous experience with ERP system implementations. Ability for extensive travel to business locations within the UK and Ireland

We are looking for a Senior Account Manager to create long-term, trusted relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. Responsibilities Take responsibility for managing the business relationship with a portfolio of customers including some large national companies as well as regional SME’s Develop strong relationships with customers, connecting with key business executives and stakeholders Develop a strong understanding of the nature of business and operations of the customers who you work with Identify where COINS solutions can deliver value to your customers and convert these opportunities into sales Work closely with colleagues and other teams (client management, support, development and delivery) to ensure an excellent customer experience Answer client queries Maintain the CRM system with sales forecast and customer information Consistently achieve your agreed sales quota Serve as the lead point of contact for all customer account management matters Negotiate contracts Monitor the successful delivery of our solutions to ensure they achieve the agreed objectives Prepare reports on account status Collaborate with new business sales team to identify and grow opportunities Assist with challenging client requests or issue escalations as needed Carry out other account-related activities as directed by you manager Candidate requirements Prerequisite Proven work experience as a software sales Account Manager Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation, including executive and C-level Solid experience with CRM software and MS Office (particularly MS Excel) Experience delivering client-focused solutions to customer needs Proven ability to manage multiple account management projects at a time, while maintaining sharp attention to detail Excellent listening, negotiation and presentation abilities Excellent verbal and written communication skills Strong numeracy Full UK driving licence Willingness to travel regularly, often with overnight stays Desirable but not essential Knowledge and or experience of the construction, home building or property development industries Understanding of the processes in any of the following business areas: Financial management and planning, Accounting, Procurement, Project Management, Sales, Marketing Knowledge of how business systems software is used in the construction industry

COINS Australia is experiencing strong growth, and having recently secured one of the largest civil contracting implementations available in the Australian market, we are looking to add to our Consulting team with a newly created role available in Sydney. As the Property Development Consultant in Sydney, you will also report directly to the Delivery Manager and will play a lead role in providing consulting support in a new client implementation as well as playing a lead role in the COINS Australia growth agenda as we expand into the Property Development and House Building sector. You will also… Guide C-suite and other client representatives through software implementations focusing on the unique business challenges of each client Ensure implementations are on time, within budget, address customer business requirements. Contribute to achieving COINS Australia business goals Provide on-site coordination and implementation services necessary to successfully install COINS ERP software modules Provide hands-on application consulting across a variety of COINS platforms Support existing clients to evaluate opportunities for business process improvement as new software releases are announced to the market. About you… The successful applicant will be a highly experienced consultant with relevant industry knowledge and expertise. You will thrive on working in a fast paced environment in an organisation that values innovation and a positive ‘can do’ attitude, focused on customer service and exceeding customer expectations. You will enjoy being a part of a small, high performing team who are able to see the direct impact their contributions make to the continued success and growth of the organisation within the Australian market. You will also have… Technical and professional knowledge relating to commercial application and business consulting in the construction, property or engineering environment Extensive experience as an application consultant, business analyst or in a business consulting role Demonstrated software implementation experience Previous ERP systems experience as a user or within a software solution provider (previous experience using COINS is highly desirable) Strong customer service focus with exceptional written and verbal communication skills Project management experience is desirable A relevant tertiary qualification or project management certification is highly regarded. COINS Australia is a growing function within the organisation seeking highly experienced, passionate, high energy, enthusiastic and innovative thinkers to join their high performing team. If you are looking for an exciting role where you can utilise your consulting and/or software experience to play a key role in the continued growth and success of the organisation, we encourage you to apply.