
Integrated Solution Drives Financial Management and Compliance
COINS Australia came on board to provide leading Western Australian retirement living builder and operator, St Ives Retirement Living, with a property development software solution that has the functionality and flexibility to support the organisation into the future.
Challenge
As a successful organisation experiencing continued growth, St Ives was looking for a software partner with an in-depth understanding of the retirement living sector who could support its current business needs as well as future requirements. It also needed a system that was able to provide sophisticated reporting at all levels across the organisation, facilitate complex trust account requirements and deliver transparency to its valued residents.
Solution
COINS’ cloud-based system provides St Ives Retirement Living with a complete end-to-end solution that covers the entire property development lifecycle from development to sales right through to maintenance. The system is updated in real-time providing one true source of information and allows the organisation to produce financial reports at the click of a button, critical to facilitating efficient day-to-day operations and supporting ongoing business success.
COINS is a whole-of-organisation solution that offers businesses which operate in construction, development and redevelopment of existing properties, with an end-to-end understanding of the entire property lifecycle.
Michelle Miller, Chief Financial Officer, St Ives Retirement Living.
Project Details
In this video, hear St Ives Retirement Living Chief Financial Officer Michelle Miller explain some of the business benefits of COINS software including time and cost savings, organisational transparency and powerful reporting functionality.
COINS has facilitated greater transparency both at a board level, executive level and certainly throughout the rest of the business.
The COINS implementation process was a huge success because of the unified front between the consultants and the management team – we had an excellent relationship.
Michelle Miller, Chief Financial Officer, St Ives Retirement Living.
Key Benefits
Operating in a highly regulated industry, a major business benefit of COINS construction software is supporting St Ives Retirement Living in meeting the sector’s complex compliance obligations. COINS provides a fully integrated solution to ensure ‘one source of truth’ is securely established, ensuring the organisation meets financial and operational obligations.
Powerful reporting functionality, a deep understanding of the property development lifecycle and facilitating transparency across the organisation have also been key business benefits. Further, COINS is easy to use with a customisable user desktop environment. And as the system is hosted in the cloud, less in-house IT support is required resulting in further cost savings.
A flexible and scalable solution, COINS is supporting St Ives well into the future.