Wednesday 25 June 2014
Hooper, headquartered in Madison, Wisconsin, has extensive experience in completing large and complex projects throughout the continental USA and Canada. A privately held company, it has grown from a small heating/piping company to today’s diversified mechanical and electric power contractor under the leadership of several generations of hands-on professional owner-operators.
With 100 years of success behind it, Hooper is planning ahead for continued growth and expansion over the next hundred. With its ambitious goals, Hooper needed to ensure that the right systems are in place to support this growth. In early 2014, with due diligence and after performing a complete ERP software evaluation, Hooper selected COINS.
Michael Blaschka, Hooper’s Director of Information Technology, commented, “We conducted an extensive search and looked diligently at a variety of options. We decided that COINS offered the most comprehensive solution for our needs, combining both construction and service. The COINS Open Architecture (OA) platform with its modern web browser interface and mobile capabilities offer the flexibility to get information into the field and to the most appropriate device.”
Over the next 12 months, Hooper will implement COINS OA including modules for Financials, Job Costing, Service Management, Schedule & Dispatch, Mobile Technician, Customer Relationship Management (CRM), Payroll, Human Resources, Purchasing Cards (Pcards) and Tableau for business intelligence.
The multi-currency and multi-lingual capabilities that Hooper required are standard features of COINS and as a self-perform business, support for certified payroll across multiple states, localities, and unions was essential.
“COINS has a proven track record and extensive experience working in the construction and service sector. This gives us great confidence in the COINS team and their ability to deliver a successful solution.” concluded Michael. “We know COINS cares about our outcomes and as an organization their culture and values are aligned with ours which is an ideal foundation for a long term business partnership.”
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