Facilities Maintenance & Service

COINS facilities maintenance and service management software is designed for companies that are devoted to service.

Our clients include: property service companies in commercial, retail, education and social housing; mechanical and electrical contractors; and infrastructure service companies in the rail, highways and utilities sectors. With all of them, we target cost reduction, value delivery and customer service.

 

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Client Spotlight
Murray Company

Murray Company is a full-service mechanical and underground piping contractor operating...

COINS Supports Your Core Business Processes

COINS is designed with efficiency in mind. From the initial quick capturing of a call, through scheduling and communications with field personnel, to ensuring a timely response and real time capture of relevant customer, service and equipment information from the field, we support your service delivery to your customers.

  • Manage the profitability and financial aspects of your business
  • Monitor service level agreements covering both reactive and planned preventative maintenance
  • Track your customers’ equipment and asset maintenance and repair history
  • Integrate data into a Building Information Model (BIM).
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Anywhere, on Any Device

Access COINS project information anywhere, on any device, with a web browser and an Internet connection.
In addition, COINS-mobile apps extend core COINS functionality with real time data from the field. They can accelerate workflow and provide a mobile window into the data held in the back office COINS system.

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COINS’ in-depth understanding of the contracting industry, great after-market service, and expert business consulting have helped us boost service delivery processes and promote effective, real-time customer service.

Al Mares
CFO, EMCOR Mechanical Services

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