COINS Service Management software is designed for companies that are devoted to service.
Our clients include: property service companies in commercial, retail, education and social housing; mechanical and electrical contractors; and infrastructure service companies in the rail, highways and utilities sectors. With all of them, we target cost reduction, value delivery and customer service.
COINS is designed with efficiency in mind. From the initial quick capturing of a call, through scheduling and communications with field personnel, to ensuring a timely response and real time capture of relevant customer, service and equipment information from the field, we support your service delivery to your customers.
COINS’ in-depth understanding of the contracting industry, great after-market service, and expert business consulting have helped us boost service delivery processes and promote effective, real-time customer service.
Al Mares, CFO - EMCOR Mechanical Services
Access COINS project information anywhere, on any device, with a web browser and an Internet connection.
In addition, COINS-mobile apps extend core COINS functionality with real time data from the field. They can accelerate workflow and provide a mobile window into the data held in the back office COINS system.
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