Mona has over 25 years of experience supporting and working with COINS clients in roles that have included head of global support, project management, and quality assurance.  As Program Manager, Mona will be responsible for working strategically with COINS clients to make sure they are receiving the best possible value from their COINS systems and develop trusted partnerships with new clients.

Regarding equality and diversity, Mona will be working directly with COINS CEO Robert Brown to formulate and execute strategies to ensure that equality and diversity best practice is maintained throughout the COINS global organization.