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Application Support Analyst (Mobile)

Competitive salary

Slough, Berkshire

Currency

GBP

Type

Permanent

Ref No

UK1018

Contact

COINS HR UK

Date Posted

12-Jul-18

Recent major customer wins have created an opportunity for an Application Support Analyst (Mobile) within our Operations team, responsible for providing IT support and problem solving to our customers. This is your chance to work with the latest PDA/ Tablet devices and market leading technologies.

The successful candidate will be responsible for taking ownership of technical applications and administrative problems that our customers encounter. The emphasis is on providing a high level of customer service through email and phone communication, whilst being able to work in a team to meet project deadlines.

Excellent verbal and written English is required, as the support desk engineer will be at the forefront of dealing with our corporate customer enquiries.

Qualifications

  • Good academic background to at least degree level
  • Experience within IT Software Support, with high level of technical IT skills in remote access and other communication tools and experience/knowledge of hardware mobile technology
  • Microsoft Windows, Windows Mobile and Server experience
  • Methodical, analytical and clear approach to troubleshooting problems and ability to implement customer-focused solutions in a fast paced environment

A covering letter is required with your CV, detailing why you think this role suits you and also indicating your current salary.

COINS offers a competitive remuneration and benefits package, a friendly and dynamic working environment and the opportunity to progress your career.

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