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eBusiness Coordinator

Competitive salary

Slough, Berkshire

Currency

GBP

Type

Permanent

Ref No

20190509

Contact

COINS HR UK

Date Posted

9-May-19

We are excited to offer a position for an eBusiness Coordinator to join the COINS eBusiness Team.
COINS Electronic Trading is a key element to the COINS solutions, adding value to our client’s processes. The demand from our clients to convert repetitive manual tasks to an automated electronic one has never been more popular. You will play a crucial role in the success of assisting with delivering the electronic trading suite to our clients.

COINS Supply Chain Manager is a web-based portal that allows COINS clients to control their Vendor onboarding and ensure their supply chain have the correct insurances and certificates before any PO is created within the COINS system. The portal communicates directly with the clients COINS system and 3rd party specialist companies, such as Constructionline, Builders Profile and Chas, and removes a huge part of manual processing. The portal has been through a large development programme within the last 12 months and COINS clients are now keen to adopt this solution. You will play a crucial role in helping the project team implement Supply Chain Manager to the client and supporting it once in a live environment, assisting both the COINS client directly and their supply chain.

Role and Responsibilities

  • To be able to have concise dialogue to progress with our client’s suppliers and sub-contractors regarding project delivery
  • To assist the project team to follow up actions and support the suppliers with their onboarding
  • To be the first line of contact for vendors to register with the Supply Chain Manager portal or eInvoice process
  • To be able to understand the business processes, internally and externally
  • To effectively learn, implement and demonstrate those skills required
  • Being able to manage your own time, resolve and escalate issues
  • Work closely with the COINS trading partner to ensure deadlines and completion of projects are to customer expectations
  • Work closely with the COINS support team on resolving issues and escalating them to the appropriate resource

Criteria

Candidates will be considered where their CV highlights specific experience in the following areas:

  • Experience in customer service and administration within the construction industry preferable
  • Excellent verbal and written English is required, as the eBusiness Coordinator will be communicating with our corporate customers and suppliers
  • Accurate, efficient and analytical with the ability to prioritise tasks as needed
  • Knowledge and experience of Microsoft Office
  • Ability to maintain strong relationships with external clients and internal colleagues
  • Professional, confident and diplomatic when liaising with others
  • Exceptional telephone manner
  • Present a customer focused approach within the company
  • A full UK Driving Licence
  • Be able to demonstrate company values and behaviours


Desirable:

  • Construction Industry knowledge
  • Software knowledge
  • Basic IT Trouble Shooting skills

A covering letter is required, detailing why you think this role suits you and indicating your current salary.


COINS offer a competitive remuneration and benefits package, a friendly and dynamic working environment and the opportunity to progress your career.

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