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Principal Business Systems Analyst — Product Owner

Competitive salary






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The Supply Chain Solutions Principal BSA - Product Owner is responsible for defining solutions for required product features, eliciting, and documenting requirements, performing required impact and workflow analysis and working with UX to design the user interface. They will work with agile scrum teams, addressing the day-to-day needs of the development team around requirements and prioritizing the team’s backlog. The Product Owner will paint the vision of the feature for the team and break down the work into user stories, guiding the Developers and QA analysts to ensure deliverables meet the required business needs. They also play a key role in the focus of the agile team and are responsible for accepting stories as completed. 

With a focus on the COINS supply chain solution products, this individual will work in partnership with others focused on continuing to grow our supply chain solutions portfolio of products. The Product Owner serves as a source of knowledge for other departments in the company regarding the product designs and our users’ needs. They will work in a dynamic team environment to effectively meet Company milestones for new and existing products within the Project and Operations Productivity Applications suite of solutions.


Key Responsibilities

  • Serve as the voice of the customer for the product area
  • Work with internal and external customers to elicit functional and non-functional requirements and transform them into user stories
  • Collaborate with stakeholders during the visioning and concept development of the product
  • Lead requirements gathering sessions
  • Represent vision and customer needs to the team, answering questions and facilitating conversations needed to get the work done
  • Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with a maximum value that are aligned with product strategy
  • Create, own and manage the team backlog (epic/features/user stories), constantly collaborating with stakeholders and the team to ensure work items are refined and prioritized
  • Gather, review, analyze, validate, evaluate and map business systems, processes, and user requirements by developing complete use case scenarios
  • Produce low-fidelity wireframes to help communicate the intended workflow and work with designers to articulate potential screen layout (new page/concept)
  • Manage the story backlog for specified area of the software including prioritization and understanding the minimum viable product for each solution (and where appropriate minimum testable, usable and valued products)
  • Identify and manage functional impacts and dependencies
  • Ensure appropriate levels of detail (including acceptance criteria) exist and are documented for all stories at each stage of the process
  • Contribute towards solution design, ensuring solutions are value driven, usable and appropriate considering the potential benefits and constraints
  • Work with Agile teams on grooming the backlog and fully participate in agile activities, such as stand up, refinements, technical planning, estimating and retrospectives, including facilitation as appropriate
  • Act as a leader of the team
  • Report progress and appropriately elevate and evaluate risks and issues early
  • Solve product related problems, make decisions, complete trade-off analysis to stay on track towards business deliverable commitments
  • Possess a fundamental understanding of end-to-end customer experience integration and dependencies
  • Support and produce necessary documentation as needed and work closely with the product marketing team to assist in the development of material to support the sales process
  • Help identify organizational impediments and works with the leadership team to create effective strategies to overcome them
  • Act as an ambassador for the product internally and externally and as the primary contact for queries related to the product
  • Represent the product in front of stakeholders, prospects and users
  • Promote continuous improvement and inspire others to adopt the new processes and improvements
  • Exemplify agile principles, DevOps collaboration and encourage best practices



  • Bachelor's degree from an accredited college or university
  • 3+ years of relevant experience preferably supporting construction software or ERP software solutions
  • Understanding of the Agile Methodology
  • Creative problem solver with strong team skills
  • Ability to work on a global team that is geographically dispersed across time zones
  • Excellent written and verbal communications skills; able to articulate technical concepts in non-technical terms
  • Demonstrated ability to successfully manage multiple priorities in a fast-paced environment and respond quickly to situations as they arise
  • Resourceful; quick learner; self-motivated
  • Strong attention to detail



  • Experience working with Enterprise Resource Planning (ERP) systems 
  • Experience with procurement and/or supply chain management systems in construction
  • Construction industry experience
  • Experience contributing to the strategic creation & building out of products by accelerating value delivery to customers, working with cross-functional teams to realize products and employing an innovative mindset
  • Certified Scrum Product Owner certification





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